Contact

Contact us by phone, email or WhatsApp. If you can, send a photo of the appliance I.D. plate / rating plate and a picture or video of the fault.

Call

Call 07570 778403 WhatsApp

Hours: Mon-Sat: 9am-6pm

If you miss us, leave a message and we will call you back.

Request a callback

If you miss us, send us a message on WhatsApp and ask us to call you back. You can also email and request a callback.

Email

Helpful details

If you can, send a photo of the appliance I.D. plate / rating plate and a picture or short video of the fault.

I.D. plate / rating plate help

If you can, a clear photo of the I.D. plate / rating plate is one of the quickest ways to confirm the make/model and serial details.

Example graphic showing where to find a washing machine I.D. plate
Example graphic showing sending a photo of an appliance I.D. plate in a message

What helps us diagnose faster

  • Appliance type
  • Make and model
  • A clear description of the fault
  • Any error code shown
  • A photo of the appliance I.D. plate / rating plate if available
  • A picture or short video of the fault if convenient
  • Your postcode/town

Not sure where to find the I.D. plate / rating plate? See our FAQ. If an appliance is leaking, switch it off. If water is involved, turn the supply off if it is safe to do so.

Need help today?

Call now and we will talk you through the next step.

Call now Email WhatsApp
Call now Email WhatsApp